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Printed at: 10:58:12 / 28-07-2021

Maternity Services

Thank you for using the maternity services at Milton Keynes Maternity Unit. We would like to update you on the most recent changes we have made to our maternity services in response to the COVID-19 outbreak and most recent government announcements.

The current COVID-19 pandemic means we are required to make difficult decisions relating to the service that we provide. We make these decisions based on our duty of care both to you as expectant parents and to the staff who work for our NHS services.

We ask, at the moment, that you continue to only have one designated person who will be your support person throughout your pregnancy and birth care. We ask that you do not swap this person with any other unless they become unwell themselves and so are unable to attend to support you.

Should this person become unwell during your labour and birth and has to return home, an alternative person may attend.

For more information on the latest changes to your Maternity Services at MKUH, click here.

Welcome from Matron Emma Mitchener

As the manager of the Labour Ward, it is my responsibility to ensure that the birthing experience you have at Milton Keynes University Hospital (MKUH) is as good as it could possibly be and individualised to your needs. Outlined below is everything you need to know about maternity services at MKUH.

Firstly I am delighted that you have chosen to share this special occasion at MKUH. We are incredibly fortunate to have a fantastic team made up of doctors, midwives and support staff who will all help make your birth as safe as possible.

Having a baby can be an anxious time for you and your family. To help you understand some of the processes that will happen during your stay on the Labour Ward, our teams have put together this information booklet to explain everything in a little more detail. It will also include practical information such as parking and places to eat which I hope you find useful.

Every birth here at MKUH is important to me and I will do all that I can to ensure that you and your baby have all that you require. A team of staff will be assigned to you on arrival so please make use of them and if you have any questions, comments or concerns please feel comfortable and confident to discuss this with them or ask to speak to the Labour Ward Coordinator or a manager or matron.

I am available Monday to Friday (9am-4pm) and during this time aim to meet with some of our mothers and their families, the staff will be happy to arrange for me to contact you if you would like to speak to me.

Our pledge to you

You and your baby are the reason we are here and we aim to provide the best care possible for you.

While you are in the care of the maternity team at MKUH, we will do our very best to ensure that:

  • The care we provide is evidence based and tailored to meet your individual needs.
  • Your privacy and dignity is upheld throughout the duration of your labour.
  • We will treat you with respect, kindness and compassion.
  • We will communicate with you every step of the way so that there is a clear and open dialogue between us, and there is transparency in all that we do.
  • We will listen to you and your birthing partner, to ensure that any fears or concerns are addressed in a timely manner.

Contacting us

To get in touch with any of our maternity services, please use the contact numbers below.


Maternity Leaflets
Professional Midwifery Advocates
Home Birth Team