This accessibility statement applies to www.mkuh.nhs.uk and patients.mkhospital.nhs.uk (MyCARE portal)
This website is run by Milton Keynes University Hospital NHS Foundation Trust.
The content on this website is designed for everyone to find, read, and understand. It is compatible with assistive technologies and developed to meet the accessibility standards outlined in this statement. We want as many people as possible to be able to use this website.
For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, you can use our either contact us using the details above or follow our complaints process here – Complaints. All feedback helps us improve our processes.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Milton Keynes University Hospital NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to reasons listed below.
The content listed below is non-accessible for the following reasons.
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have referral forms published as Word documents.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content. This may include:
This statement was prepared on 1 September 2019. It was last reviewed on 27 April 2021.
This website was last tested on 27 October 2020. The test was carried out by Phew.
We are committed to providing a website that is accessible to the widest possible audience.
We are always looking at ways to improve how we provide information and meet communication needs. If you would like to contact us, provide feedback on Accessible Information or if you encounter any accessibility issues with this website please let us know.
Increasing your text size
If you find it hard to read this you can increase the text size by pressing the Ctrl and + keys together. Stop pressing the buttons when the text is large enough.
To return the text to the default size press Ctrl and 0 keys together.
You can use your arrow keys to scroll up or down the page. You can use your tab key to move between links, and press return or enter to select one. To go back to the previous page, use the backspace key.
Changing the colours
If you use magnification technology you may want to change the site colours, as white can give an uncomfortable glare. To do this, simply change the preferences in your browser:
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’ listed below.
Our letter PDF documents don’t currently meet accessibility standards: WCAG 2.1 criteria 1.1.1 (A), 1.3.1 (A), 2.4.1 (A), 2.4.2 (A), 2.4.6 (AA). We are aiming to improve and address the letter templates we use and are continuing reviewing how we can make this information more accessible to all users.
PDF links do not include the destination file size in their main text. There are two reasons for this:
Please note that we cannot guarantee the accessibility of third party websites, documents and multimedia content that we may link to.