National and Local Surveys

Milton Keynes University Hospital, like other NHS organisations in England, takes part in the National NHS Patient Survey Programme.

The surveys in the programme ask patients about their recent health care experiences.  The information from the surveys provides MKUH with valuable feedback on the services and care we provide.  We use this feedback to help us set priorities for delivering a better service for patients. The survey results are also used by the Care Quality Commission to measure and monitor performance of NHS services at both local and national levels.

Therefore, surveys take place across many areas of the hospital, and you may be asked to complete one of the surveys.

MKUH is currently supporting the following surveys:

• Adult Inpatient: This will capture the experiences of our adult inpatients who were in hospital during November 2024. Results are expected in late Summer 2025. For more information, please visit here
• Maternity: This survey will examine feedback from patients using our maternity services in February 2025. Surveys are expected to be sent to eligible patients via post in April and May with results due in the Autumn. For more information, please visit here
• National Cancer Patient Experience: Patients who are being treated for cancer during April, May or June 2025 may be invited to take part in this survey later in the year. For more information, please visit here

If you are a patient who qualifies for a survey, we encourage you to participate and share your views. Taking part in surveys is completely voluntary, if you do not wish to receive a survey speak to a member of staff or email:

For Adult Inpatient and Maternity surveys:  [email protected]

For the Cancer Patient Experience survey: [email protected]