Compliments

Our staff always strive to deliver exceptional care and experience for all of our patients. It is always nice that this care is recognised and staff are delighted when they receive compliments or kind words from a patient or their relative.

There are a number of ways in which this information is then used:

1. The message is passed on directly to the recipient individual or team, as well as the senior individual responsible for managing the respective department.
2. The message is shared to all staff in our weekly newsletter.
3. The message is forwarded to our Chief Executive who will then write directly to the individual(s) thanking them for their continued hard work.

We aim to share all of the compliments that are received by the Trust to not only recognise fantastic work by our staff, but also to share best practice across all teams to ensure that patients continue to receive the highest level of care.

Social media

Compliments can further be submitted through the Trust’s social media accounts. If you would like to share your positive news, please post or comment on any of the accounts below:

• Facebook – Milton Keynes University Hospital
• Twitter – @MKHospital
• Instagram – @TeamMKUH

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