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Printed at: 08:57:10 / 19-10-2020

What is the Friends and Family Test?

Would you recommend MKUH to friends and family?

The NHS Friends and Family Test (FFT) was created to help the NHS understand whether their patients are happy with the service provided and to show where improvements can be made. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Since its launch in 2013, more than 25 million pieces of patient feedback about NHS services have been submitted.