Toggle Contrast
Printed at: 04:35:20 / 01-10-2020

Visitor Information

Visiting restriction are in place due to the COVID-19 pandemic. Please click here for guidance on visiting non-COVID-19 patients at the end of their life.

The visitor information listed below will provide you with all the services and amenities that you will need when visiting Milton Keynes University Hospital.

Please be aware that the hospital site is an entirely smoke-free site. All forms of smoking (including vapours and e-cigarettes) are not permitted anywhere on the hospital site, including the car parks. Thank you for your support in creating a healthier environment for our staff, patients and visitors. 

Finding the hospital

The hospital is located on Standing Way at the junction of the H8 and V8 on the Milton Keynes grid system. To find out more about how to access our site, please click here.

Car parking

Parking for patients and visitors at Milton Keynes University Hospital is available across the site. For more information, please see our maps and car parking page.

Visiting times

Visiting times vary depending on the ward or department. For specific information, please visit our department and services directory.

Should you need to make contact regarding your loved one, then please call the ward direct or call the main switchboard on 01908 660033. Thank you.

Email a letter and photos to your loved one

Milton Keynes University Hospital has launched a new email service for families and friends which can be used to send letters and photographs to patients.

During this time, when you are not able to visit your loved one in hospital, you may wish to email them a letter and one or two photographs.

To do this, please email us at [email protected] attaching your letter and photograph(s). Please also provide your loved one’s date of birth and full name.

Upon receipt, we will print out your letter and laminate any photographs and deliver them to your loved one.

If you have any questions about emailing a letter or if you need any help, please call our PALS team on 01908 995954.

Restaurants, shops and amenities

The Eaglestone Restaurant (please note the restaurant is currently closed to the public and is open to staff only)

The Eaglestone Restaurant provides hot and cold meals, teas, coffees and snacks. There is also a Costa located in the restaurant area.

The restaurant is located in the centre of the hospital (blue zone) and is sign posted. The opening times are Monday to Sunday 8am – 8pm.

  • Breakfast 8am – 10:30am
  • Lunch 12pm – 2pm
  • Afternoon snack 2pm – 3.30pm
  • Supper 5pm – 7pm

Main entrance shops

There are three retail outlets located in our main entrance. The opening times for which are below:

Outlet Monday – Friday Saturday Sunday & Public holidays
Costa 7am – 9pm 9am – 6pm 9am – 6pm
Subway 7am – 9pm 7am – 9pm 8am – 9pm
Little Fresh 7am – 8pm 9am – 6pm 9am – 6pm

Main entrance amenities

Further located in our main entrance is our Patient Advice and Liaison Service (PALS) and an Information, Advice and Support centre provided by Carers Milton Keynes and Age UK Milton Keynes.

League of Friends shop

Located next to our Eaglestone Restaurant, the MK Friends run a convenience store which sells a range of newspapers, magazines, refreshments, and gifts. MK Friends also provide a daily trolley service to the wards, selling newspapers, soft drinks and snacks.


Toilets and baby changing facilities are available in each zone of the hospital. The two most accessible locations are in the main entrance and opposite the Eaglestone Restaurant.

Useful information

  • Visitors are limited to a maximum of two people per bed at any one time. Short visits are less tiring for patients. Visiting times have been set so that patients can rest and receive their care in private.
  • Visitors may be asked to leave the ward due to protected meal times, clinical needs or emergencies.
  • Mobile phones, cameras and camcorders must not be used in ward areas.
  • Children under 13 years of age are welcome to visit, but they should be accompanied by and remain the responsibility of an adult visitor. Please be considerate of other patients by supervising children at all times.
  • Free public wifi is available in all areas of the site.

Using our website

Please note: All of the information on our website can be converted into other languages. A toolbar is located at the end of each page to support this functionality.