Visitor Information
Patients on adult inpatient wards are allowed two visitors between the hours of 1400 and 2000hrs and will not need to book an appointment in advance. More information can be found here: Visiting a patient – Milton Keynes University Hospital (mkuh.nhs.uk)
The visitor information listed below will provide you with all the services and amenities that you will need when visiting Milton Keynes University Hospital.
Please be aware that the hospital site is an entirely smoke-free site. All forms of smoking (including vapours and e-cigarettes) are not permitted anywhere on the hospital site, including the car parks. Thank you for your support in creating a healthier environment for our staff, patients and visitors.
Finding the hospital
The hospital is located on Standing Way at the junction of the H8 and V8 on the Milton Keynes grid system. To find out more about how to access our site, please click here.
Accessibility
MKUH has partnered with AccessAble in order to provide a detailed access guide for the public. This guide lets you know what access will be available when you visit our hospital and services. In order to find out more about the route you will use for Car Parking please follow this link: https://www.accessable.co.uk
Face masks
As of March 2023, visitors are no longer required to wear face masks in any areas of the hospital.
Should visitors make a personal choice to continue to wear a face mask, they should feel comfortable to continue to do so.
Areas where face masks are still required (e.g. in instances where there are isolated cases of Covid-19) will be clearly marked and staff will politely ask patients and visitors to adhere to face mask requirements.
PLEASE DO NOT VISIT THE HOSPITAL IF YOU ARE EXPERIENCING ANY SYMPTOMS OF ILLNESS, INCLUDING NOROVIRUS, FLU AND COVID-19.
Car parking
Parking for patients and visitors at Milton Keynes University Hospital is available across the site. For more information, please see our maps and car parking page.
Contacting patients
Should you need to make contact regarding your loved one, then please call the ward direct or call the main switchboard on 01908 660033. Thank you.
To send a message to a loved one at Milton Keynes University Hospital, click here. Your message will be printed and delivered to the ward area for the patient to either read themselves or for staff/volunteers to read for patients who are unable to read the letter themselves.
Restaurants, shops and amenities
The Eaglestone Restaurant
The Eaglestone Restaurant provides hot and cold meals, teas, coffees and snacks. There is also a Costa located in the restaurant area.
The restaurant is located in the centre of the hospital (blue zone) and is sign posted. The opening times are Monday to Sunday 8am – 8pm.
- Breakfast 8am – 10:30am
- Lunch 12pm – 2pm
- Afternoon snack 2pm – 3.30pm
- Supper 5pm – 7pm
In July 2021 the Trust passed an Environmental Health inspection with a 5-star food hygiene rating for its new patient food service and Cook Chill kitchen area. Environmental health officers reviewed the hospital’s suppliers, cleanliness, structure, temperature control, food safety systems and staff training, in both the central kitchen and ward kitchens. Inspectors were impressed with the processes in the ward kitchens that keep the food chain supply safe and they were happy with the cleanliness and organisation of the ward kitchens.
For further information about our restaurant, please click here.
Main entrance shops
There are three retail outlets located in our main entrance. The opening times for which are below:
| Outlet | Monday – Friday | Saturday | Sunday & Public holidays |
|---|---|---|---|
| Costa | 7am – 9pm | 9am – 6pm | 9am – 6pm |
| Subway | 7am – 9pm | 7am – 9pm | 8am – 9pm |
| Little Fresh | 7am – 8pm | 9am – 6pm | 9am – 6pm |
Main entrance amenities
Further located in our main entrance is our Patient Advice and Liaison Service (PALS) and an Information, Advice and Support centre provided by Carers Milton Keynes and Age UK Milton Keynes.
Hairdressers
Lyn’s Hairdressers offers cuts and styles to patients, visitors, and staff at very affordable prices. Lyn’s is run by Lyn Graham, who has over 15 years’ experience in the hairdressing industry, and set up the salon in 2005.
You can find the salon opposite reception inside the main entrance of the hospital. Please call 01908 995959 for more information, or alternatively, just drop in!
Opening Hours
| Monday | 9.30am – 6.00pm |
| Tuesday | 9.30am – 6.00pm |
| Wednesday | 9.30am – 6.00pm |
| Thursday | 9.30am – 6.00pm |
| Friday | 9.30am – 6.00pm |
| Saturday | 10.00am – 5.00pm |
| Sunday | Closed |
For more information, visit their website.
League of Friends shop
Located next to our Eaglestone Restaurant, the MK Friends run a convenience store which sells a range of newspapers, magazines, refreshments, and gifts. MK Friends also provide a daily trolley service to the wards, selling newspapers, soft drinks and snacks.
Toilets
Toilets and baby changing facilities are available in each zone of the hospital. The two most accessible locations are in the main entrance and opposite the Eaglestone Restaurant.
Using our website
Please note: All of the information on our website can be converted into other languages. A toolbar is located at the end of each page to support this functionality.
Are you a carer? Do you need support?
Are you looking after someone who cannot manage without you because they are ill, frail or have a disability? If so, you are a carer.
Carers MK are a charity who can offer information, advice and support to unpaid carers in Milton Keynes, even if you are not related nor living with the person you care for. You contact them, so see if they can help you, on 01908 231703 or by emailing [email protected]
Last Modified: 3:08pm 14/08/2023