Last Modified: 11:00am 17/09/2024
Neonatal Unit
Welcome to the neonatal unit. I am Claire the neonatal matron. Whilst your baby is on the neonatal unit the team will work together to ensure that your baby receives the highest standard of care and that you are fully involved and supported as parents throughout your stay with us.
We know that most women who are pregnant do not expect their baby to need neonatal care. However we know around 10% of babies who are born here will need additional care and admission to the neonatal unit. This might be because your baby is born early (preterm, born before 37 weeks ) or if they are full term babies but need additional care that cannot be given on the postnatal ward. It can be a scary time but the team are here to care for you and your baby.
You can get in touch with us directly at any time on:
Reception: 01908 997 167
ITU: 01908 995 591
Nursery 1: 01908 997 166
Nursery 2 : 01908 997 701
Support
Financial support may be available, please ask a member of staff for advice.
Spiritual support is available for those of all faiths and none. Please let the nurse who is caring for your baby know and they will contact them for you.
BLISS offer free support. They have a helpline manned by trained advisors: 0500 618 140.
PALS are able to listen to your feedback and help resolve any issues. To find out how you can provide feedback on care provided click here.