Toggle Contrast
Printed at: 11:25:16 / 06-12-2021

Visiting a patient

This information was reviewed in November 2021. 

Please note, visiting restrictions may change at short notice due to operational pressures and/or the number of Covid-19 patients in the hospital. 

All adult inpatient wards across the hospital have reintroduced visiting, with the exception of Wards 21A and 24 (which remain a patient-only area for post-op patients).

Visiting on the wards is by appointment only and restricted to one visitor, per patient, per day for 45 minutes (one hour in total including 15 mins for arrival and departure) with a limit placed on how many visitors will be allowed on a ward and its bays at any one time to ensure we can maintain social distancing.

All visitors will need to book an appointment by calling the ward between 0930hrs to 1130hrs the day before.

We encourage all visitors to make use of the twice weekly lateral flow testing that is now available. Lateral flow tests can be ordered from the website.

Please note, no visiting is allowed in our Emergency Department (with the exception of children, who are allowed a guardian with them). If there are exceptional circumstances where you require a carer or visitor with you please speak to the nurse in charge, who will consider requests on a case-by-case basis. 

Visiting once you have booked an appointment

Visitors will be given a booking reference number to gain access to the ward at the agreed visiting time. Visitors should only attend at the agreed time, and only if they are not experiencing any COVID-19 symptoms and have an appropriate face covering (with exemptions taken into account).

Visiting hours are from 1400hrs to 1900hrs each day.

If a visit is required outside of these hours or for longer than an hour because patients require the support of a carer, are at the end of their life, or are in maternity and paediatrics please discuss this with the nurse in charge of that area, who will escalate your case to the senior management team to make an urgent decision.

Anyone with a COVID positive test or showing symptoms of coronavirus (a new continuous cough, a high temperature or a loss of, or change in, your normal sense of smell or taste) should not visit, even if these symptoms are mild or intermittent, due to the risk they pose to others.

All visitors must observe good hand hygiene (handwashing) to reduce risks to the visitor, other patients and staff.

What can I expect when I am visiting a loved one in hospital?

  • You will need to arrange your visit in advance. Prior to visiting, a member of staff will ask you about any high-risk conditions you or members of your household may have. Depending on your answers, you may be advised not to visit.
  • If your visit is agreed, you will be given instructions on where to go and who to ask for on your arrival at the hospital.
  • If you are unable to visit in person, please talk to the staff about arranging a virtual video visit.
  • All visitors must always wear a face covering, including when entering and moving through the healthcare setting. Visitors will be asked to wear a surgical facemask if visiting a high-risk area or a patient with suspected/known COVID-19
  • If you are parents/guardians, you must always wear a face covering when entering and moving through the healthcare setting and when a healthcare professional is treating your child/young person. If you are with your child and/or young person and within your ‘family bubble’ inside rooms or physical environments that afford separation, you can remove your face covering.
  • Transport: you should arrange to be driven to and from the hospital by a member of your household, if possible, to minimise the risk of exposure to others:
  • You should bring as few personal belongings as possible with you, e.g. bags, handbags, electronic devices, gifts and food for the patient.
  • You should remove your outer clothing, e.g. coat or jacket, roll up your sleeves and clean your hands.