Make a Complaint Pack

Please see following documents to assist you in contacting PALS or making a complaint:

• Complaints Information Leaflet
• Consent forms to enable the PALS and Complaints team to take forward concerns raised by a patient’s family – Consent Form – Consent Form NOK
• Leaflet from the PHSO giving tips on how to make a complaint
• Leaflet for the Advocacy People who are an independent complaints advocacy service
• PALS information leaflet for people with learning disabilities