FAQ
How old do I need to be to volunteer?
We welcome volunteers aged 16+ and there is no upper age limit providing you are reasonably fit. If you are a student, please think carefully and decide if you would be able to fit in a regular volunteer commitment alongside your studying. We are aware that student timetables can be stressful and we want you to have a good volunteering experience with us.
Who can volunteer?
We welcome volunteers from all sections of the community and embrace differing ideas, skills and abilities.
How long is the recruitment process?
The process can take between 6-8 weeks before you start volunteering. This will depend on how quickly you fill in and return the necessary forms. It also depends on how long important stages of the recruitment process take, such as receiving your references and DBS clearance and completing your mandatory training.
What happens during the recruitment process?
MKUH welcomes applications from volunteers who are able to offer a minimum of three hours a week for at least six months.
Our recruitment process is as follows:
- Apply for the role you are interested here
- If you are shortlisted for the role, you will be invited to a selection meeting
- You will be asked to provide evidence that you have the right to work/volunteer in the UK
- You need to provide us with two references
- Undertake a Disclosure and Barring Service check (formally known as CRB)
- Undertake an occupational health check
- Complete the online e-learning training programme and attend a ½ day Trust Induction. You can even choose to complete optional courses and work towards the National Volunteer Certificate.
You are now ready to be placed as a volunteer!
Will I be able to volunteer immediately?
No, we need to ensure patient, staff and your safety so there are a number of checks that need to be completed before you can start.
Will I be interviewed?
Yes, we conduct selection meetings, with you, the Voluntary Services Manager and the manager of the area you will be volunteering in. These will preferably take place on a face to face basis but in exceptional circumstances these can be arranged virtually and on occasions we may conduct group interviews for certain roles.
What skills and experience do I need?
That depends on the role you want to do, however, good communication skills, reliability and a positive can do attitude are a must. Detailed information will be available on each role description
Is there any training?
Yes, all volunteers must complete the Volunteer Learning Passport via e-learning and attend a half day Trust induction session. You will also receive a local induction on your first shift in your placement area. You will be expected to complete refresher mandatory training throughout the duration of your voluntary service. There may also be specialist training for specific roles.
Do I need to wear a uniform?
You will be provided with an MKUH Volunteer polo shirt to wear when you are on the hospital site for your shift. You need to be bare below the elbow in all clinical settings. You may also be supplied with a tabard or MKUH volunteer fleece if your role requires it. It will be your responsibility to look after any uniform items and to keep them clean. You will be asked to return any items of uniform when you leave your volunteer role.
Do I get free parking?
Yes, you will able to park for free for the duration of your volunteering shift.
How many times a week, do I need to volunteer?
We rely on your good will but we ask for a minimum commitment from you to volunteer a minimum of 3 hours a week for a minimum of 6 months. If once you have settled in your role you would like to explore additional hours or an additional role, please contact the Voluntary Services team to discuss your options.
Last Modified: 2:39pm 07/09/2022