Checking in for your outpatient appointment

You can use the self-check-in booths in some clinic areas so you don’t have to queue at reception. You can also change your personal details at these booths.

If you have any queries, or problems checking in at the booths, please ask our receptionist or volunteers for help.

Following the temporary downtime due to the pandemic and system upgrade, we are planning to get the kiosks back in use by November 2021.

How long will I have to wait?

• Please allow at least two hours for your appointment.
• You might need to have an X-ray or other tests during your time at the hospital. We will try to arrange these on the same day, so you may need to wait longer.
• Please tell the receptionist if you need to leave before you have your tests so they can be rescheduled. We strive to see people at the given appointment time, but sometimes your appointment may be delayed. We are sorry if this causes problems but sometimes our staff face urgent or complex issues that can cause appointments to overrun.
• Please leave in plenty of time for your appointment in order to arrive on time, should you arrive late you may not be able to be seen.

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