Equipment

PRESCRIPTION: How to request your prescription for stoma products

You will be discharged from hospital with 2 weeks of stoma supplies and after 2 home visits your Stoma Nurse will register you with BLMK Stoma Prescription Service or your GP.

• This service provides prescriptions solely for your stoma products and covers all patients with a stoma who are registered with a GP in Bedford Borough, Central Bedfordshire, Luton and Milton Keynes.

When your Stoma Nurse registers you with the Prescription Service they will place the first order for your stoma supplies; this is usually for a month’s supply of products.

After registration, you can expect a welcome call from this service.

For future prescription requests you can advise them how you wish to proceed; either with a monthly reminder call from the service or whether you wish to telephone or email them as you require your products.

Whilst the Prescription Service provide the prescription for your stoma supplies, you remain under the care of your Stoma Care Team who will continue to be your first point of contact if you have any concerns relating to your stoma or prescription needs.

Prescription Service contact details: 

• Telephone: 0808 141 0824 
  (Freephone Monday to Friday 9am to 5.30pm, excluding Bank Holidays, and Saturday 9am to 1pm)
• Email: [email protected]
• Website: www.blmkstomaprescriptionservice.nhs.uk

DELIVERY: How to get your prescription dispensed/delivered

The Prescription Service will ask how/where you would like your products delivered during your welcome call.

You can request the service of a Dispensing Appliance Contractor (DAC) of your choice or a local pharmacy. Please note:

• a DAC can only release your order/delivery to you once they have received the prescription from BLMK Stoma Prescription Service
• a pharmacy may not be able to offer a custom cutting service, supply complimentary items or delivery.

The DAC will:

• dispense your stoma products to your home address, or an address of your choice
• include complementary items such as swabs and disposable bags in each delivery
• cut your pouches to your own specific template so you don’t have too.

If at any point you would like to change your DAC, please contact your Stoma Nurse at the hospital.