Last Modified: 3:07pm 17/06/2025
Stoma Care
What is the Stoma Care Nursing Service?
The Milton Keynes Stoma Care Nursing Service are a team of four Specialist Nurses and an Administrator.
We are available to help prepare you and your family to adjust to life, both physically and psychologically, when you require stoma formation. We are here to support you throughout treatment, before and after surgery and in the community. The service is available to adults, babies and children with any type of stoma (ileostomy, colostomy or urostomy) in the Milton Keynes area. We see patients who have a new or established stoma, and those who have moved to the area who would like a review. We also provide ongoing support and advice for patients living with an ileo anal pouch.
What do we offer?
- Pre-booked, nurse led clinics on Thursday morning and Friday afternoon.
- Stoma care advice, information and support for you and your relatives or carers.
- Information and advice on appropriate stoma care products and services.
- Education for members of the wider team that are involved in your care.
Clinics/appointments
We run our nurse-led clinics on Thursday morning and Friday afternoon. Please contact us to book an appointment and ensure you bring one of your stoma bags with you.
We aim to:
- See you before your operation following your pre-operative assessment appointment, to offer you specific information regarding your surgery and stoma formation.
- Mark the most appropriate site for your stoma on the morning of admission to hospital (this may not be possible if your surgery is carried out as an emergency).
- See you on the ward during your hospital stay to teach you how to manage your stoma, answer questions and offer advice and support.
- Supply you with the appropriate equipment and information you will require following discharge home and advice on how to obtain your stoma supplies in the future (this will be through a free delivery service or through your chemist).
- Arrange a follow up home visit appointment within seven days of discharge.
- Continue your follow up appointments in our nurse-led clinics.
- Ensure you have direct access to the stoma care service while you have a stoma.
Our pledge to you
From left to right: Sam Gannon, Helen Rentle, Karen Pollington, Grainne Williams, Madeleine Davis
You and your stoma are the reason we are here and we aim to provide the best care possible for you.
While you are in the care of the stoma team at MKUH, we will do our very best to ensure that:
- The care we provide is evidence based and tailored to meet your individual needs.
- Your privacy and dignity is upheld throughout the duration of your care.
- We will treat you with respect, kindness and compassion.
- We will communicate with you every step of the way so that there is a clear and open dialogue between us, and there is transparency in all that we do.
- We will listen to you, to ensure that any fears or concerns are addressed in a timely manner.
Patients using our stoma services have access to our 24/7 answerphone service, weekly appointment-based clinics (held on Thursday and Friday), telephone appointments and, where necessary, home visits.
To contact our stoma team please call 01908 996951 and leave a message on the answerphone.
Calls are responded to by a Specialist Stoma Nurse during the hours of 8am – 4pm, Monday to Friday (excluding Bank Holidays).