Milton Keynes University Hospital is reassuring all cancer patients that all of its Cancer Services remain open and running and encourages anyone with concerns or symptoms to contact their GP – and has launched a new helpline for patients too.
The Cancer Services team are working hard to protect patients who have been referred to them, or remain under their care, by operating clinics over the phone wherever possible and appropriate. This includes consultation with doctors, specialist nurses, the psychologist, the physiotherapist, the dietitian and wellbeing nurses.
Patients are encouraged to contact their GP if they have any concerns or symptoms that require further investigating so we can review these referrals.
If a patient needs to come in to the Cancer Services for diagnostics, treatment, supportive therapy, a consultation or a blood test, we are doing all we can to keep them safe. Staff and volunteers are adhering to the Government’s guidelines regarding personal protective equipment (PPE). This serves to protect our patients as well as our staff and volunteers.
On arrival, visitors are asked to wait in their cars or to return later, unless it is absolutely necessary for them to attend an appointment. In our Cancer Centre, our waiting room, chemotherapy suite and clinic rooms are arranged in such a way as to maintain at least two metres’ distance when sitting and we have signage in various areas to remind everyone to maintain social distancing. Patients are asked to wash and disinfect their hands at every opportunity, as are staff and volunteers. We also redirect deliveries where we can to minimise the footfall through the Cancer Centre.
Some of the procedures carried out in the Cancer Centre require staff to be less than two metres away from a patient. However, staff are adhering to the Government’s guidance so that our patients are kept as safe as possible.
New Cancer Centre Help Line
As of Monday 9 November, we have launched a new Patient Help Line for patients to use regarding questions and queries about Cancer Services and concerns regarding Covid-19 and how it impacts their appointments or treatment. The helpline will be open Monday to Sunday from 9am to 5pm. The number is: 01908 997634.
We would like to say a big thank you to all staff, volunteers, patients and their families for working together to ensure the safety of all at this difficult time.