Mental Health Liaison Team
Address; Hospital Campus, Eaglestone Health Centre, Milton Keynes University Hospital, Standing Way, Eaglestone, Milton Keynes, MK6 5LD
Operating hours; 24/7 across Milton Keynes University Hospital site.
The Milton Keynes Mental Health Liaison Team provides rapid psychiatric assessment of adults (over 18 years old) presenting with mental health problems across Milton Keynes University Hospital Accident and Emergency department and inpatient wards. The team is part of a supportive and well-integrated mental health service that benefits from an intelligent and professionally mature workforce.
Who we see
We provide support for people aged over 18 with mental health needs who access A&E or who are inpatients on other wards within MKUH.
How to access the service
Referrals are made internally within the hospital A&E department or from other wards within the hospital.
To access our service, you need to be referred by a member of staff at the Milton Keynes University Hospital. Staff will refer you if they think it can improve your wellbeing during your stay in hospital.
The Milton Keynes Mental Health Liaison Team has a dedicated multidisciplinary team with a Consultant psychiatrist, junior doctor, Clinical Psychologists, Senior Practitioners and a number of specialist mental health nurses.
What we do
Once you’ve been referred to our service, we’ll come and visit you in A&E or on your ward. Depending on the urgency, you could be seen within 24 hours of your referral in Milton Keynes University Hospital inpatient wards. The Liaison team professionals will assess your mental health needs and collect some information from you. Moreover with your permission we will also speak to your relatives and other healthcare professionals involved in your care.
Once we have completed our assessment, we will discuss your treatment options with you and your family or carers. We will then collaboratively put together an individual care plan to make sure you get the right support and advice required. We can also help you adjusting to a physical illness.
We can then make recommendations for treatment and advice to hospital ward staff including doctors, nurses, therapists, social workers and care managers. Where appropriate, the liaison team are involved in deciding what care and support can be given when patients are discharged from hospital including referrals to the community mental health teams and GPs.
What are my rights when seeing a liaison team?
When seeing a liaison professional for assessment service-users have the right to:
- Be seen in a private area;
- Choose whether or not a relative, friend or advocate will accompany you for the assessment. You may wish for them to be included in your assessment or excluded (i.e. not at the assessment) – it is your decision;
- Be involved in decisions about your care and any treatment being offered;
- Be provided with information about what has been discussed in your assessment;
- Be kept informed of your care plan and any on-going treatment available.
- Samaritans: 116 123 (24 hours a day, free to call)
- Mind Infoline: 0300 123 3393 (9am-6pm Monday to Friday)
- Rethink Mental Illness Advice Line: 0300 5000 927 (9.30am – 4pm Monday to Friday)
- SANEline: 0300 304 7000 (4:30pm-10:30pm)
- CNWL Out of hours Urgent Advice and Crisis Support: 08000 234650
- Alcoholic Anonymous: 0800 9177 650
- Narcotics Anonymous: 0300 999 1212 (10.00 am-Midnight)
- FRANK: 0300 1236 600 (24 hours a day, free to call)
Support for older adults
- Alzheimer’s Society: 01908 232612
- National Dementia Helpline: 0300 222 1122
- Age Concern Milton Keynes: 01908 550700
- Befriending Service Milton Keynes: 01908 240450
- Milton Keynes Adult Social Services: 01908 253772 (Monday to Friday from 8:30am-5:00pm) Emergency out of Hours 01908 725005 (5:00pm-9:00am Monday-Friday, weekends and bank holidays 24hrs)
- Milton Keynes Urgent Care Centre: 01908 303030
- Milton Keynes Homeless Services: 01908 253481, Out of Hours Emergency 01908 226699
- NHS Helpline: 111 (24 hours a day, free to call)
- Childline: 0800 1111
- National Autistic Society: [email protected]
Last Modified: 12:05pm 21/09/2020