Community support services available this Winter across Milton Keynes

  • Milton Keynes Council – Housing Options Team

Prevention of homelessness and assessment of housing need and homelessness applications. Also offers general housing advice and information to private and council tenants and homeless people.

Address: Civic Offices, 1 Saxon Gate East, Milton Keynes, MK9 3HQ

Phone: 01908 253481

Email: [email protected]

  • UnityMK

Unity Park Station welfare centre – which houses a dedicated welfare service offering advice and practical support for those that need help, in collaboration with external partner agencies; alongside a range of primary services (meals, clothing, laundry and washing facilities).

Winter Night Shelters – emergency beds for those experiencing homelessness during the coldest months.

Wolverton – this future project will be a 13,000 square foot hub and will help those that are experiencing homelessness, as well as being a safe space for vulnerable families, couples and individuals that are danger of losing their home.

Address: UnityMK, Unity Park Station, 401 Elder Gate, Milton Keynes, MK9 1LR.

Phone: 07549 609427

Email: [email protected]

  • Springfield House Lifehouse

Offers supported housing for Young Parents for one year. Once the support programme has been completed, the service then offer resettlement support to facilitate a smooth transition into independent living. The service is commissioned by Milton Keynes Council to provide supported accommodation to young families, the parent/s being aged 16- 24 years of age.

Address: 47 Springfield Boulevard, Milton Keynes, MK6 3HR

Phone: 01908 201031

Email address: [email protected]

  • Fishermead Centre

Fishermead Centre is supported accommodation for homeless men and women. Clients can stay for 6 months. The service then offer resettlement support to assist with a smooth transition into independent living. Fishermead Centre can offer support to men and women experiencing homelessness who are aged 25 and over. In exceptional circumstances, younger applicants may be referred if it is felt that the service is a better option for them than services for their own age group.

Referrals to the service can be made by anyone working with the client, including probation service, drug and alcohol services, homeless prevention teams and the prison service.

Address: 1 Mullion Place, Fishermead, Milton Keynes, MK6 2DB

Email address: [email protected]

Phone: 01908 692609

  • Integrated Floating Support Service

The aim of the service is to support people with a history of rough sleeping, or at risk of rough sleeping, to make positive moves towards maintaining settled accommodation and achieving an improved quality of life. The service cannot support people who are currently rough sleeping.

You can apply for yourself, or for somebody else by downloading and completing the self-referral form. You can download the form here.

Staff referral form

  • Nightstop Milton Keynes

Nightstop Milton Keynes places young people aged 16-25 in the homes of volunteer hosts. Nightstop Milton Keynes is an emergency accommodation service delivered by Depaul UK and covers Milton Keynes.

Nightstop hosts provide a private room, a warm meal and somewhere safe to stay for the night, whilst Nightstop helps to find a permanent solution to a young person’s homelessness. If you are a young person in need of somewhere safe to stay tonight:

Address: Greenleys Community Centre, 2 Ardwell Lane, Greenleys, Milton Keynes, MK12 6AU

Call: 03305550180 between 10am and 4pm, Monday to Friday

Email [email protected]

  • YMCA Milton Keynes Supported Living

Single Homeless aged between 18 and 34 without dependants or pets. Must be willing to engage with support. Local connection to Milton Keynes required. Maximum stay of three years.

Referral address: 1 North Sixth Street, Milton Keynes, MK9 2NR

Phone: 01908 295600

Email: [email protected]


Other support

  • Warm Spaces

Milton Keynes City Council have provided funding to Town and Parish Councils to create or extend warm spaces and activities as part of our cost-of-living support:

  • Community Fridge

The community fridges are open to all. If you have a family member, friend or neighbour that need food that can’t attend one of our community fridge sessions please come and collect food on their behalf:

  • MK Food Bank

MK Food Bank is here to provide short term crisis support and care for families and individuals in Milton Keynes.

Address: 14 Burners Lane, Kiln Farm, Milton Keynes, MK11 3HB

Phone: 01908 322 800

Email: [email protected]

  • Household support fund

Milton Keynes Council manage several schemes aimed at supporting residents with low incomes:

The UK Governments Household Support Fund will provide additional funding, alongside specific funding from the Council to help residents who are in financial difficulties and struggling to meet the cost of essential items including:

  • Food
  • Energy and water bills
  • Repair or purchase of essential household appliances
  • Servicing and repair of heating systems
  • School uniform or other essential clothing
  • Other essential living costs

We provide education, employability, and wellbeing programmes for vulnerable young people. We tackle food insecurity and the disadvantage it causes while having a positive impact on the environment by reducing food waste:

  • NEF Warmth and Wellbeing Helpline

Freephone 0800 107 0044 Monday to Friday from 9am – 5pm

Offering advice to people struggling with the cost-of-living crisis. Local people can call National Energy Foundation’s Better Housing Better Health team, who will explain how to get better energy deals, and how to apply for insulation and energy efficiency grants.
Local Welfare Provision

Milton Keynes Council provides a Local Welfare Provision scheme (LWP) which aims to:

  • Prevent serious risk to health, wellbeing or safety
  • Provide essential support in the event of an emergency
  • Help people to be part of the community

An award will normally be a one-off payment, normally in goods or services, as a short term fix to prevent a long term problem.

You can apply if you meet all the following criteria, you are:

  • At least 16 years old.
  • A settled Milton Keynes resident or have been placed out of the area by Milton Keynes Council or moving to Milton Keynes (after leaving care or prison for example).
  • A British citizen. If you are not a British citizen, you must be in receipt of benefits, or your immigration status allows you to access public funds.
  • Unable to obtain help from another source.
  • Without support there could be a serious risk to you or your family’s health or safety.

If you are a full-time student, you will only be able to make an application if you are in receipt of benefits.

Last Modified: 1:06pm 28/12/2023