Your Fracture Clinic Appointment

On arrival, please check in with the Fracture Clinic receptionist on the left side of the desk. They will confirm your details and appointment time, and you will be asked to take a seat in the waiting room until a member of the team is free to see you.

You might be called for an x-ray, or into the plaster room for casting or wound care before you see the doctor. This will be different for every patient and will depend on the doctor’s plan having reviewed your notes before the clinic. As a result, it may seem like you are being called out of turn for your appointments, and you may find yourself waiting while people arriving after you have their names called.

We advise that your appointment may take up to 2 hours, due to the range of treatment options and waiting times in-between. If you have arrived by ambulance, you may have to wait for a period of time for your ambulance to collect you as this is a very busy service.

If you are concerned about your waiting time, please speak to one of our team. The waiting room can get very busy, as the space is shared between other clinics and the outpatient x-ray department. If this is causing an issue for you then please speak to one of the team as we may be able to arrange an alternative waiting space for you.

We often have medical students working in the department as part of their training. If you would prefer that a student is not present during your consultation, please let us know when you arrive or at any time during your appointment.

Going for an x-ray

The doctor will request your x-ray using the electronic hospital system and you may be given a slip of paper with your patient details to take to the x-ray receptionist, who is to the right of the fracture clinic receptionist. Our outpatient x-ray rooms adjoin the fracture clinic and uses the same waiting room.

Once you have been x-rayed you will be asked to take a seat in the waiting room until the doctor is free to see you. If you would like copies of your x-rays, you will need to ask the x-ray receptionist for a form to fill in. We can then provide a disk of your images for a small fee.

The plaster room

We do a range of treatments in the plaster room, including casting, removal of casts, wound care, application of orthotic devices (boots, braces etc), giving out crutches and more. Some patients will go into the plaster room before they see a doctor, some will be sent there after they have seen the doctor. Some treatments can take a long time and patients may go to the plaster room more than once on that day. We may for example need to take a patient’s cast off to remove sutures or clean and dress a wound before x-ray.

Physiotherapy & Hand Therapy

Following your consultation, your doctor may send you to see one of our physiotherapists. We aim to have a musculoskeletal physiotherapist allocated to each fracture clinic who will assess you and provide you with some initial exercises to get you started. This is not always possible, and if we do not have a physiotherapist in clinic, then we will take your contact details and refer you to the physio team who will get in touch to book an appointment at another time.

Hand Therapy treat injuries of the hand and wrist, and provide a weekday walk in service for fracture clinic patients. Once you have been seen by the fracture clinic team, you may be referred to hand therapy. This will be a paper form that you are given to take around to the physiotherapy department, which is located next to Costa Coffee by the main entrance.

Further investigations and tests (CT, MRI and Ultrasound scans)

Your doctor might refer you for further investigations such as a CT, MR or Ultrasound scan. You will be contacted by the relevant team to book your appointment for the scan as an outpatient. If your scan is clinically urgent, your doctor will discuss this with a consultant radiologist to try to find a slot for you, but otherwise you may have to wait a few weeks for your scan.

We will either book you a placeholder appointment as a follow up, or give you the contact details to book your own follow up once you have had the scan. Please be aware that we may reschedule your follow up appointment if your scan hasn’t been completed OR reported. We will do our best to contact you in good time if this is the case. If you feel that you still need to see a doctor despite not having had the scan or report because your symptoms have worsened, then please contact us and we will keep the appointment.


Last Modified: 11:24am 25/04/2025