Your feedback makes a difference and we want you to see how.
You said, we did.
Your feedback enables us to make improvements to the care we provide to our patients and families.
Please find below some of the changes we have made as a result of your feedback.
We video recorded a complainant’s experience, and use it in current and future preceptorship training days for our nursing staff.
In recognition of feedback received before and during the pandemic, the Community Midwifery team has set up 3 continuity teams across Milton Keynes, this ensures that women will see the same team and midwife throughout their pregnancy. This has proved to be very successful and further plans are in place for 2 more teams to be set up, by the end of November 2020, resulting in a one third of Milton Keynes being covered by a continuity team.
This page is a work in progress, with more details to follow.