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Out-Patient Neurology Physiotherapy

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What is Neurological physiotherapy?
Neurological Physiotherapy is specialised physiotherapy to treat people who have suffered damage to their nervous system. This can result in just one or several symptoms, some of which can include loss or reduction of movement, sensation, strength, coordination and balance. Our aim is to advise and support you to independently manage your condition. We will assist you with being able to achieve your personal goals, with an ultimate aim of you being able to function as independently as possible.

About your physiotherapy appointment
When your referral is received by the Neuro-Physiotherapy team you will be put on our waiting list and sent a letter confirming this. Initially a member of the Neuro Physiotherapy team will contact you by phone and/or an appointment letter. If you are unable to attend the appointment then please contact the physiotherapy department to re-arrange. If you do not attend your appointment without notifying us then you will be discharged from our service, if you still require input then you will need to be re-referred to the service.

How will I be assessed & treated?
At your first appointment your physiotherapist will take a detailed history and where appropriate complete a physical assessment. They will then have a discussion with you about your goals. You will be guided to ensure that your goals are appropriate and achievable and you and your physiotherapist will then discuss the most appropriate treatment plan and what this may include. If you are happy to proceed and participate, treatment sessions will be booked according to your needs.

Treatment may include:
– Goal setting & treatment planning
– Exercise prescription including strength, range of movement and balance exercises.
– If appropriate, joint attendance with a physiotherapist at your local gym for guidance with regards to a self-management exercise programme.
– Gait re-education and walking
– Provision of appropriate walking aids or devices
– Application of specialist manual techniques where appropriate.
– Provision of a written self-management plan, with an emphasis on independent programmes to be completed at home.

Follow-Up Appointments
The frequency of your appointments will be guided by your clinical need which will be determined by your physiotherapist. They will discuss this with you regularly during your episode of care.

A letter will be sent to yourself, your GP, your referrer and any other health or social professional involved in your care (where appropriate and relevant). This will be sent when your course of treatment has concluded.

What should I bring with me?
Any correspondence relating to your current condition, such as clinic appointments or letters regarding previous treatments. A list of current medications. If you are able, please consider what goals you wish to achieve. Your physiotherapist will discuss these with you in more detail at your appointment.

Additional Information
As a physiotherapist, part of our role is to promote health and wellbeing at all life’s stages. This may include education about health behaviours and the importance of leading a healthy lifestyle. Your physiotherapist may be able to offer you advice and/or information as to where to obtain further advice regarding this. To get the most out of your treatment you will need to do the exercises that you have been prescribed independently at home.

How to find us
When entering the hospital grounds turn left towards the Main Reception. The multi-storey car park is then on your left, you can park on the ground and first floor. Please note parking is on a pay as you leave basis. The Main Reception for the hospital is opposite the multi-storey car park. Physiotherapy is located through the doorway to the left of the reception desk in Yellow Zone.

Contact Information
Physiotherapy Department
Milton Keynes University Hospital NHS Foundation Trust
Standing Way, Eaglestone
Milton Keynes, Buckinghamshire, MK6 5LD
Telephone 01908 995432

Who will have access to my records?
Any information that you give will be treated in strict confidence. Your physiotherapist may allow other physiotherapy staff, such as senior staff, access to your records when it is of benefit to you. Your personal details are stored on the physiotherapy computer database. Information is only released to others not involved in your care (e.g. solicitor, employer, etc.) with your written consent.

Patient Experience Team
If you have any comments, compliments or suggestions with regard to your treatment experience, please contact the patient experience team on 01908 995954 or email [email protected]