Family Information Line
Should you need to make contact regarding your loved one, then please, wherever possible, do not contact the ward but call our dedicated family information line on 01908 995 963 where a member of staff will be available to assist you between the hours of 10:00am to 6:00pm daily including weekends and Bank Holidays. Outside of these hours please leave a message and we will get back to you as soon as we can.
Milton Keynes University Hospital has launched a new email service for families and friends which can be used to send letters and photographs to patients.
During this time, when you are not able to visit your loved one in hospital, you may wish to email them a letter and one or two photographs.
To do this, please email us at [email protected] attaching your letter and photograph(s). Please also provide your loved one’s date of birth and full name.
Upon receipt, we will print out your letter and laminate any photographs and deliver them to your loved one.
If you have any questions about emailing a letter or if you need any help, please call our PALS team on 01908 995 954.
Families and friends can now drop off items for patients
To help tackle the spread of COVID-19 in order to protect both our patients and our staff, we are currently not allowing visitors to our hospital, with a few exceptions. We have put in place a new arrangement which will allow families and friends to bring in one plastic bag of items per patient. On safe receipt of the bag, Trust staff will take them to the relevant ward.
If you would like to drop of some items to a family member, follow this process: