Milton Keynes University Hospital NHS Foundation Trust has taken steps to protect patients, staff and visitors and maintain the running of its services as a result of the coronavirus outbreak, including introducing restrictions on patient visits and postponing routine operations.
These measures aim to reduce visitor footfall across the hospital – and with it the risk of spreading the virus – and maximise the number of hospital beds available for patients needing emergency care.
This page provides you with updates including actions we are taking to care for patients and reduce the risk of spreading the COVID-19 infection.
We are further restricting visiting to our hospital to help tackle the spread of COVID-19 in order to protect both our patients and our staff.
With immediate effect, we will not allow any visitors to our hospital, with a few exceptions:
Patients with COVID-19 can deteriorate rapidly, so we recommend that you have any important conversations with your loved one at an early stage.
We will try to allow visiting for a patient who is nearing the end of their life if possible and the decision for this will be down to the nurse in charge of the ward. Visiting will be limited to one person only and they will have to be prepared to wear personal protective equipment during their visit. The visitor will then have to self-isolate for 14 days after their visit.
On arrival to any ward or department, all visitors should wash their hands thoroughly (for 20 seconds at least) or use the alcohol gel provided. We would ask that you do the same on leaving the ward.
Thank you for your cooperation.
Should you need to make contact regarding your loved one, then please, wherever possible, do not contact the ward but call our dedicated family information line on 01908 995963 where a member of staff will be available to assist you between the hours of 10am and 6pm daily including weekends and Bank Holidays. Outside of these hours please leave a message and we will get back to you as soon as we can.
The hospital has recommenced routine planned surgery and is working with a number of private facilities to increase the hospital’s capacity to see as many patients as they can.
Procedures that were postponed during the COVID-19 pandemic are now being rebooked, prioritising patients in order of clinical need where possible.
All patients having surgery at the hospital are required to self-isolate for 14 days ahead of their procedure, in line with national guidelines. The hospital has contacted patients with scheduled appointments to confirm they are willing to self-isolate for the required period and hundreds of patients have taken the decision to postpone their procedures.
If patients want to discuss the date of their routine planned surgery, we would urge them to contact the hospital to see if there are any opportunities to have their operation sooner.
Milton Keynes University Hospital has now started the process of gradually returning to see routine outpatients following the peak of the Covid-19 (coronavirus) pandemic.
Please be aware of the following points if you have an appointment scheduled or are awaiting an appointment:
Thank you for patience and cooperation during this time. If you any questions or queries, please contact the hospital’s Central Booking Office on 01908 997050.
Our paediatric department is still operating as normal.
If your child is feeling unwell without COVID-19 symptoms, you should still contact you GP practice in order to get a referral into the hospital. Our Paediatric outpatient clinics are still continuing as normal. Our Consultants are assessing whether your child should attend a face-to-face clinic, have a telephone consultation or if your appointment will be rebooked for a later date.
If you are asked to attend a face-to-face appointment, it is important that you do come to the hospital as the consultant will have good reason for wanting to see you. You do not have to walk through the hospital building in order to reach your appointment, there are direct access routes into Milton Mouse and Luing Cowley.
We are taking all necessary precautions to ensure you are safe and are staggering appointments so there are not many people in the waiting room, if you feel uncomfortable waiting inside the building, please ring us when you have arrived on site, stay in your car and we will call you once it is time for your appointment. You may see the nurses wearing personal protective equipment, this is to protect you and other visitors. Appointments should be attended by the patient and ONE parent/carer, no siblings or other family members should be attendance. Should you have any concerns or wish to speak with anyone please contact 01908 997 003.
If you’re pregnant, you may be unsure how coronavirus (COVID-19) could affect you, your baby and your pregnancy care.
It’s important to tell your midwife or maternity team if you have symptoms of coronavirus. You should also ask them for help with any other concerns as you usually would. For more information click here.
Your baby should have had a routine physical examination at 6 to 8 weeks, usually by your GP. This screening opportunity may be missed due to the current circumstances. For tips and advice on what to look out for, click here.
Everyone is being reminded to follow Public Health England advice to:
For support with infant feeding, please visit our FAQs page.
Milton Keynes University Hospital has launched a new email service for families and friends which can be used to send letters and photographs to patients.
During this time, when you are not able to visit your loved one in hospital, you may wish to email them a letter and one or two photographs.
To do this, please email us at [email protected] attaching your letter and photograph(s). Please also provide your loved one’s date of birth and full name.
Upon receipt, we will print out your letter and laminate any photographs and deliver them to your loved one.
If you have any questions about emailing a letter or if you need any help, please call our PALS team on 01908 995954.
Please note that Eaglestone Restaurant and the League of Friends shop have been closed to the public, including patients, until further notice. Visitors and patients can still buy food and beverages from Costa, Hello Fresh and Subway in the main entrance. Entry to the restaurant is currently limited to MKUH staff and staff from Oxford University Hospitals, CNWL, MK Council and South Central Ambulance Service only.
Please note, outlets in the main entrance are card-only payments for the foreseeable future.
All the latest information relating to coronavirus can be found on the NHS website and the official UK Government website. This includes information about the virus and what to do if you develop symptoms.
Information updated 13/04/2020